Join a World Leader in Aquatic Education

We are hiring! Do you want to become a world-class swimming teacher? To help kids be safer around water?

At Carlile Swimming we recognise that our teachers make a difference. With a team of more than 400 teachers, delivering more than a million lessons across nine swim schools each year.

Exceptional teacher training program

Whether you are starting out, experienced or looking for a career change, all staff undergo our extensive and innovative Carlile Teacher Training Program. We provide free of charge 30+ hours of in-house training–including class observation, online theory and supervised training–all before you teach your own class.

This pre-employment training is held at our swim schools and helps you obtain a nationally recognised accreditation that all swim teachers must have. For trainees it saves time, money and hassle.

Who should apply?

You must be at least 16-years-old (a requirement for the Swimming Australia teacher training) to qualify. We are a diverse team and welcome people from all walks of life. Our casual roles are suited to parents, students, carers, teachers and others looking to supplement their income. You don’t need previous experience. We believe in finding the right people and training them to be their best.

If you love the water, have a sense of fun, are patient and approachable, enjoy working with kids, are eager to learn and open to feedback, we would love to hear from you.

Other considerations

Teaching kids to swim involves being in warm, chlorinated water for several hours at a time. Our shifts generally operate between 9.00 and 11.30am, and 3.30 to 6.00pm weekdays, and 8:00am to 1:00pm on weekends. Consistency is an important factor to teaching kids to swim, so you must be able to commit to regular shifts.

You must be able to demonstrate an understanding of appropriate behaviours when engaging with children. A Working with Children check is required before starting training.

How to apply

We are keen to hear from applicants that meet our criteria. To apply, please submit your resume via the Apply Now button below.

Apply

We’re looking for motivated, positive, can-do people to join our growing Customer Care team. As a Customer Service Agent, you will be using your caring, positive personality and world class technology to help provide families with excellent customer service.

You will help families learn more about us and enhance their relationship with Carlile via numerous online channels (phone, email, social media and web chat).

Who are you?

You’re:

• Great with people and love helping others – Prior experience in a busy customer service environment (maybe even a call centre) is ideal
• Strong on all things digital – You’ll be talking to our families over webchat, email, socials and phone
• Great with words – Good written and verbal communications skills are paramount
• Resilient – When things get tough, you respond with positivity
• A problem solver with great attention to detail
• Organised

What will you be doing?

You will:

• Serve as a first point of contact with our customers via phone, email, socials and web chat
• Help customers receive the best experience possible from us
• Provide customers with information about our swimming programs
• Respond to customer enquiries and offer Parent Portal support
• Manage bookings and waitlist enrolments
• Maintain the accuracy of customer information

Who are we?

For more than 75 year’s Carlile Swimming has been teaching babies to Olympians. We opened Sydney’s first indoor teaching pool, pioneered teaching babies and are recognised worldwide as a leader in all aspects of aquatic education. We take pride in helping children learn to swim well. We employ more than 450 staff and provide more than a million lessons a year. The Carlile competitive program is also the most successful in Australian history. We love swimming.

Where will you be based?

Killarney Heights and Lane Cove West.

Full time and Permanent Part time positions are available. So, if you are enthusiastic and love engaging with people and working with a fun, passionate team, we’d love to hear from you.

Apply

Are you an enthusiastic and customer-orientated person? If you have great communication skills, love engaging with people and working with a fun, passionate team, we would love to hear from you.

Carlile Swimming is a fast-paced, fun, friendly and supportive place to work. While we have a strong history of quality, innovation and consistency, it is our amazing people that make a difference to the experience our kids and parents have every week.

Who should apply?

Our casual customer service roles are suited to parents, students, carers, teachers and others looking to supplement their income.

To join our customer service team you must be able to multitask, relate to children and adults and have a professional, positive, can-do attitude.

Other considerations

Most casual staff work 10–15 hours per week, over 3–4 shifts.

You must be able to demonstrate an understanding of appropriate behaviours when engaging with children and a Working with Children check is required before starting training.

How to apply

We are keen to hear from applicants that meet our criteria. If you would like to apply for a customer service role, you can upload your resume and apply by clicking the button below.

Apply

We are hiring! Do you want to become a Lifeguard? To help kids be safer around water?

At Carlile Swimming we recognise that our teachers make a difference. A team of more than 400 teachers, deliver a million lessons across nine swim schools each year.  It’s a job that saves and enriches lives. – join us.

Who should apply?

You must be at least 16-years-old to qualify. We are a diverse team and welcome people from all walks of life. Our casual roles are suited to parents, students, carers, teachers and others looking to supplement their income. The successful applicant will have excellent communication skills and the ability to work both in a team environment and on an individual basis. We offer flexible shifts across morning, afternoon and weekends.

Other considerations

You must be able to demonstrate an understanding of appropriate behaviours when engaging with children. A Working with Children check is required before starting training.

How to apply

We are keen to hear from applicants that meet our criteria. To apply, please submit your resume via the Apply Now button below.

Apply